Frequently Asked Questions

A: Yes! We’re happy to do repairs like these to save you money! For a double-paned glass window, we’ll need to replace the entire insulated glass piece to maintain a proper seal.

A: We’re sorry to be the bearer of bad news, but unfortunately, glass shower enclosures are made of tempered glass, which can’t be resized or cut down after the manufacturing process. We understand that can be frustrating, but you’ll get the same answer from any custom glass shop. If you’ve already purchased a kit that doesn’t fit, your best option is to see if you can return it and get your money back.

We can, however, help you save money on a custom shower! Custom glass showers don’t have to break the bank, and they can be made to fit almost any space. Browse our complete guide to learn more.

A: Each style has its pros and cons. Framed styles are more stable and watertight. But they can be harder to clean, and they can only open outward. Many homeowners have a preference for frameless styles; they tend to be more flexible, and the glass is easier to replace if it breaks. Frameless styles tend to cost a bit more, but the added cost might be worth it.

A: Window seals can fail over time, but if your windows are new, it’s not uncommon to see a little bit of condensation in certain circumstances. For example, you can also expect to see some condensation immediately after a large remodeling project or after a significant temperature change.

But if it’s a persistent problem, it’s probably not your new windows’ fault. The most likely scenario is that your old windows were drafty, which allowed excess humidity inside your home to escape. Your new windows are now air tight, but are showing you that you have a moisture issue inside your home. We’ve compiled a few helpful tips here.